{"product_id":"logitech-3-year-extended-warranty-for-small-room-solution-with-tap-and-meetup-2-994-000372","title":"Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution 994-000372","description":"\u003ch2\u003eWhat is the Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution?\u003c\/h2\u003e\n\u003cp\u003eThis 3-year Logitech extended warranty (994-000372) is a service add-on that stretches the two-year manufacturer warranty on the Tap and MeetUp 2 small room solution to 5 years in total. Logitech's small room solutions built on MeetUp 2 and Tap with Cat5e Kit ship as bundles for Microsoft Teams Rooms and Google Meet, each with its own room compute. See the \u003ca href=\"https:\/\/creationnetworks.net\/products\/logitech-small-room-with-tap-meetup-2-google-meet-compute-tapmup2gglctl\"\u003eMeetUp 2 Google Meet bundle (TAPMUP2GGLCTL)\u003c\/a\u003e page for the hardware itself. Organizations use it to keep conference room hardware under manufacturer coverage for the full life they plan for it.\u003c\/p\u003e\n\n\u003ch2\u003eHow does the Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution work?\u003c\/h2\u003e\n\u003cp\u003eCoverage for the Tap and MeetUp 2 small room solution must be added at the time of purchase or within 30 days of it, otherwise Logitech can refuse the order. Logitech issues a confirmation that lists the covered serial numbers, and any mismatch must be reported to Logitech support within 30 days. Claims are made directly with Logitech support, giving the model, serial number, purchase date and a clear description of the problem. On an approved claim Logitech may repair the unit, replace it with the same or an equivalent-value product, or refund it.\u003c\/p\u003e\n\u003cp\u003eIf parts for the original model are no longer available, Logitech may replace it with the newest model of equivalent value, and a replacement is covered for the rest of the warranty term or 30 days, whichever is longer. Logitech-made components included with the covered product are covered too; components sold separately, consumables and third-party products are not. Room compute from other manufacturers in these bundles falls outside Logitech's extended warranty terms, which exclude third-party products, so plan that support separately. Coverage is the same as the Logitech Limited Hardware Warranty: defects in materials and workmanship. Accidental damage, loss, theft, mishandling and misuse are excluded. Logitech may ask for proof of purchase for both the hardware and the extended warranty, so keep both invoices with the room records. Creation Networks can quote the warranty with the \u003ca href=\"https:\/\/creationnetworks.net\/products\/logitech-960-001691-all-in-one-usb-conference-camera-for-small-meeting-rooms\"\u003eMeetUp 2\u003c\/a\u003e or add it to an order placed in the last 30 days. Related hardware: \u003ca href=\"https:\/\/creationnetworks.net\/products\/logitech-tap-with-cat5e-kit-hdmi-in-usb-tabletop-wall-mountable-riser-mount-939-001950\"\u003eTap with Cat5e Kit\u003c\/a\u003e.\u003c\/p\u003e\n\n\u003ch2\u003eWhat are the key features of the Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e5-year total coverage\u003c\/strong\u003e — The warranty runs three years past Logitech's two-year standard warranty, so the Tap and MeetUp 2 small room solution is covered for 5 years from purchase.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e30-day purchase window\u003c\/strong\u003e — It can be added at the time of the hardware purchase or within 30 days, which leaves time to finalize a project order.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRepair, replacement or refund\u003c\/strong\u003e — On an approved claim Logitech repairs or replaces the product with an equal-value unit, or refunds it.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSerial-number tracking\u003c\/strong\u003e — Covered units are recorded by serial number on Logitech's confirmation, which keeps asset records and claims straightforward.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eDirect Logitech support\u003c\/strong\u003e — Claims are handled by Logitech support, so faults go straight to the manufacturer.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBuilt for business buyers\u003c\/strong\u003e — Logitech sells the extended warranty to business end customers buying hardware for their own use.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSame defect coverage\u003c\/strong\u003e — It extends the Logitech Limited Hardware Warranty terms for defects in materials and workmanship without changing what is covered.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhere is the Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution typically used?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHuddle room\u003c\/li\u003e\n\u003cli\u003eConference room\u003c\/li\u003e\n\u003cli\u003eCommercial meeting space\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto;\"\u003e\n\u003ctable style=\"width:100%;max-width:640px;min-width:300px;table-layout:fixed;border-collapse:collapse;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:38%\"\u003e\n\u003ccol style=\"width:62%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eCovered bundles\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eTAPMUP2MSTASU, TAPMUP2MSTLNV2, TAPMUP2MSTLNV3, TAPMUP2GGLCTL\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eCore hardware\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eMeetUp 2 (960-001691) and Tap with Cat5e Kit (939-001950)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eExtension term\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e3 years beyond the standard warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eStandard Logitech warranty\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e2-year limited hardware warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eTotal coverage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e5 years from the original hardware purchase date\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003ePurchase window\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eAt the time of hardware purchase or within 30 days\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eEligible buyers\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eBusiness end customers buying for their own use\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e\u003cstrong\u003eWarranty part number\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e994-000372\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhat does the Logitech 3-Year Extended Warranty for Tap and MeetUp 2 Small Room Solution cover?\u003c\/h3\u003e\n\u003cp\u003eIt covers the Tap and MeetUp 2 small room solution against defects in materials and workmanship for three years after Logitech's two-year warranty ends, under the same terms as the Logitech Limited Hardware Warranty. Accidental damage, loss, theft and misuse are excluded. Separately sold components, consumables and third-party products are excluded as well.\u003c\/p\u003e\n\u003ch3\u003eWhen does the extended warranty have to be purchased?\u003c\/h3\u003e\n\u003cp\u003eWith the hardware, or within 30 days of the hardware purchase. Logitech may decline a later order, so it is best included on the same purchase order as the room equipment.\u003c\/p\u003e\n\u003ch3\u003eHow is a warranty claim made?\u003c\/h3\u003e\n\u003cp\u003eContact Logitech support with the product model, serial number, purchase date and a description of the issue. Logitech may ask for proof of purchase of both the hardware and the extended warranty, then repairs, replaces or refunds the product at its option.\u003c\/p\u003e\n\u003ch3\u003eCan the extended warranty be transferred?\u003c\/h3\u003e\n\u003cp\u003eLogitech's published terms tie the extended warranty to the business end customer that bought the hardware for its own use and to the serial numbers on Logitech's confirmation. The terms do not describe a transfer process, so check with Creation Networks before a Tap and MeetUp 2 small room solution changes hands.\u003c\/p\u003e\n\u003ch3\u003eIs the room PC in the bundle covered?\u003c\/h3\u003e\n\u003cp\u003eLogitech's extended warranty terms exclude third-party products and components, so compute from other makers is not covered by this extension. Creation Networks can confirm the coverage that applies to each device in the room.\u003c\/p\u003e\n\u003ch3\u003eCan Creation Networks support the hardware under this warranty?\u003c\/h3\u003e\n\u003cp\u003eYes. Creation Networks designs, installs and supports Logitech rooms nationwide and can help with diagnostics and the Logitech claim process. Request a quote for the warranty with your hardware, or see compatible systems in the \u003ca href=\"https:\/\/creationnetworks.net\/collections\/logitech\"\u003eLogitech collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Logitech","offers":[{"title":"Default Title","offer_id":68103614529772,"sku":"994-000372","price":519.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/Logitech_Logo_d903e799-1080-4195-9f1f-35568ac641d8.jpg?v=1794004291","url":"https:\/\/creationnetworks.net\/products\/logitech-3-year-extended-warranty-for-small-room-solution-with-tap-and-meetup-2-994-000372","provider":"Creation Networks","version":"1.0","type":"link"}