{"product_id":"epiphan-pearl-nano-support-plan-3-year-esp1666","title":"Epiphan Pearl Nano Support Plan, 3-Year - ESP1666","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThree-year Support Plan for the Epiphan Pearl Nano, extending phone support, warranty, and firmware coverage from the standard one-year term to three full years.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003eEvery Epiphan product ships with a complimentary support plan covering one year of phone support, a limited warranty, and firmware upgrades for the lifetime of the product platform. This three-year plan extends that coverage window for Pearl Nano deployments, adding three years of phone support, a three-year limited warranty, continued free firmware upgrades, and advanced replacement if the unit needs service.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eThree-Year Phone Support\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eThree-Year Limited Warranty\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFree Firmware Upgrades\u003c\/strong\u003e — For the lifetime of the product platform.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvanced Replacement\u003c\/strong\u003e — Faster turnaround if the unit needs service.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTypical Applications\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003ePortable event streaming setups relying on continuous Pearl Nano uptime\u003c\/li\u003e\n\u003cli\u003eField production and SRT contribution encoding deployments\u003c\/li\u003e\n\u003cli\u003eAny deployment where extended warranty coverage reduces long-term risk\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eWhat's included beyond the standard one-year coverage?\u003c\/strong\u003e\u003cbr\u003eTwo additional years each of phone support and limited warranty, continued firmware upgrades, and advanced replacement service.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat's the difference between this and the Support Plan+?\u003c\/strong\u003e\u003cbr\u003eThe Plan+ tier adds three-year priority support and three-year remote support on top of everything in the standard three-year plan.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHow do I get current pricing?\u003c\/strong\u003e\u003cbr\u003e\u003ca href=\"https:\/\/creationnetworks.net\/contact-us\"\u003eContact Creation Networks\u003c\/a\u003e for current pricing and availability.\u003c\/p\u003e","brand":"Epiphan","offers":[{"title":"Default Title","offer_id":48349307830508,"sku":"ESP1666","price":499.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/epiphan-logo.png?v=1750546411","url":"https:\/\/creationnetworks.net\/products\/epiphan-pearl-nano-support-plan-3-year-esp1666","provider":"Creation Networks","version":"1.0","type":"link"}