{"product_id":"cisco-be4s-v-k9-business-edition-4000-appliance","title":"Cisco Business Edition 4000 BE4S-V-K9 – Cloud-Provisioned Small Business Call Control Appliance","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eCisco BE4S-V-K9 is a Cisco Business Edition 4000 appliance, Cisco's cloud-provisioned on-premises call control platform for small businesses and small multi-site organisations. Call processing, voicemail and auto attendant run on the appliance at the customer site, while a Cisco partner configures and manages it entirely through a cloud portal rather than a local admin interface. Cisco announced the end-of-sale of the BE4000 solution on 22 November 2019 with a purchasing cutoff of 22 May 2020 and an end-of-life date of 31 May 2023, and now lists Business Edition 4000 on its Unified Communications Retired Products page. Treat this as an installed-base and spares purchase only.\u003c\/p\u003e\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eOne dependency should be settled before any BE4000 purchase: the product's provisioning and management ran through Cisco's cloud portal at be4000.cisco.com, with deployment at be4000.cisco.com\/deploy, and Cisco does not state on a live page whether that portal remains available after the 31 May 2023 end-of-life date. Cisco also states that on retirement it purposely removes documentation, downloads and product pages from cisco.com, so the appliance's hardware platform designation, dimensions, weight, rack units, power consumption, operating temperature, approvals, maximum phones per site and voicemail capacity are no longer published anywhere - and are not guessed at here.\u003c\/p\u003e\u003cp\u003eWhat Cisco did publish covers the chassis interfaces and the dial plan. The appliance runs from a 110\/220 VAC feed and provides two Gigabit Ethernet interfaces (0\/0\/1 and 0\/0\/0, with 0\/0\/0 also available as 10 Gigabit), two interface slots for network interface modules, and console and diagnostics ports; the GBIC, USB and AUX ports are marked as not used. Cloud provisioning requires working internet access, and Cisco states a minimum of 2 Mbps.\u003c\/p\u003e\u003cp\u003eDial plan constraints are specific and worth designing around: up to 98 DID numbers for SIP trunks and 98 for ISDN trunks, only one PSTN access SIP trunk per site, a maximum of 16 phones on one shared line, one auto attendant per system, configurable 3 to 5 digit extensions, no limit on the number of BE4000 sites and mesh intersite dialling across up to six sites. Endpoints are Cisco 7800 and 8800 Series IP phones including the 7832, 8831 and 8832 conference phones and the 8821 wireless phone, plus Cisco ATA 190 and 191 adapters. Cisco's published migration options were Cisco Webex Calling or locally managed Cisco Unified Communications Manager Express. See \u003ca href=\"https:\/\/creationnetworks.net\/collections\/network-hardware\"\u003enetwork hardware\u003c\/a\u003e for rack infrastructure, \u003ca href=\"https:\/\/creationnetworks.net\/collections\/conference-audio-systems\"\u003econference audio systems\u003c\/a\u003e for the conference phones it supports, and \u003ca href=\"https:\/\/creationnetworks.net\/collections\/cisco\"\u003eCisco\u003c\/a\u003e for the wider range.\u003c\/p\u003e\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCloud-managed on-premises call control\u003c\/strong\u003e — Call processing stays on the customer's own appliance while configuration is done through Cisco's cloud portal, so a partner can deploy and change a site without a local admin console.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-site dialling\u003c\/strong\u003e — Cisco places no limit on the number of BE4000 sites and supports up to six sites in a mesh topology, so a small multi-branch business can dial by extension between locations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFlexible PSTN options\u003c\/strong\u003e — SIP trunk, ISDN PRI, ISDN BRI and analog FXS connectivity are all supported, which suits a site part-way through an ISDN-to-SIP migration.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBroad Cisco phone support\u003c\/strong\u003e — The Cisco 7800 and 8800 Series desk, conference and wireless phones are supported, along with Cisco ATA 190 and 191 adapters for analog phones and fax machines.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBuilt-in voicemail and auto attendant\u003c\/strong\u003e — Personal voicemail boxes, group voicemail and an auto attendant are part of the system, so a small site needs no separate messaging server.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBusiness-hours and night service handling\u003c\/strong\u003e — Business hours, a night service schedule and manual night service activation from a phone route out-of-hours calls without an external service.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnd-user self-service\u003c\/strong\u003e — Users can join and leave hunt groups, set Single Number Reach, reset their voicemail PIN and manage forwarding and speed dials from the phone, which reduces administrator workload.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRack-mount appliance with grounding kit\u003c\/strong\u003e — Rack-mounting and chassis grounding kits ship in the box, so the unit installs into a standard comms cabinet without extra hardware.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTypical Applications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCommercial meeting space\u003c\/strong\u003e — Small offices and branch sites used the BE4000 as the call control behind their desk and conference phones.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConference room\u003c\/strong\u003e — Rooms fitted with Cisco 7832, 8831 or 8832 conference phones registered to this appliance for dial tone and voicemail.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-purpose room\u003c\/strong\u003e — Sites with paging groups and night service schedules used the appliance to route calls across shared spaces.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003cdiv style=\"overflow-x:auto;-webkit-overflow-scrolling:touch;\"\u003e\n\u003ctable style=\"width:100%;border-collapse:collapse;min-width:480px;\"\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:8px;border-bottom:2px solid #ddd;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"text-align:left;padding:8px;border-bottom:2px solid #ddd;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eManufacturer Part Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eBE4S-V-K9\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eUPC\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003e882658995842\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eProduct\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCisco Business Edition 4000 appliance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003ePower feed\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003e110\/220 VAC\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eNetwork interfaces\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eTwo Gigabit Ethernet interfaces (0\/0\/1 and 0\/0\/0); 10 Gigabit Ethernet interface 0\/0\/0; two interface slots; GBIC, USB and AUX ports are not used; console and diagnostics interfaces\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eMinimum internet requirement\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003e2 Mbps for cloud provisioning and management\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eDial plan limits\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eUp to 98 DID numbers for SIP trunks and 98 for ISDN (PRI and BRI); one PSTN access SIP trunk per site; maximum 16 phones on one shared line; one auto attendant; 3 to 5 digit extensions\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eIntersite dialling\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eNo limit to the number of BE4000 sites; mesh topology allows up to six sites\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003ePSTN connectivity\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eSIP trunks; ISDN PRI and BRI; analog FXS through NIM cards (POTS lines only)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eSupported endpoints\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCisco IP Phone 7800 Series (7811, 7821, 7832, 7841, 7861); Cisco IP Phone 8800 Series (8811, 8821, 8831, 8832, 8841, 8845, 8851, 8861, 8865); Cisco ATA 190 and ATA 191; key expansion modules CP-BEKEM=, CP-8800-A-KEM= and CP-8800-V-KEM=, up to 2 on the 8851 and up to 3 on the 8861 and 8865\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eManagement model\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCloud portal at be4000.cisco.com with the deployment portal at be4000.cisco.com\/deploy; partner pre-deployment tasks, shared partner and customer post-deployment tasks\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eIn the box\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCisco Business Edition 4000; rack-mounting and chassis grounding kits; power adapter and cord; Quick Start Guide\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCisco end-of-sale and end-of-life\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eEnd-of-sale announced 22 November 2019 with a purchasing cutoff of 22 May 2020; end-of-life 31 May 2023; now listed on Cisco's Unified Communications Retired Products page\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003ePublished specification note\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eCisco has removed the BE4000 data sheet and product pages, so the hardware platform designation, dimensions, weight, rack units, power consumption, approvals, maximum phones per site and voicemail capacity are not published\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003eShipping Weight\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border-bottom:1px solid #eee;\"\u003e13.00 lb\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e","brand":"Cisco","offers":[{"title":"Default Title","offer_id":48299632230636,"sku":"BE4S-V-K9","price":7250.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/creationnetworks.net\/products\/cisco-be4s-v-k9-business-edition-4000-appliance","provider":"Creation Networks","version":"1.0","type":"link"}