{"product_id":"allen-heath-ah-sound-choice-dlc25-allen-heath-c2500-dlive-system","title":"Allen \u0026 Heath AH-SOUND-CHOICE-DLC25 – Sound Choice Extended Warranty, dLive C2500","description":"\u003ch2\u003eWhat is the Allen \u0026amp; Heath AH-SOUND-CHOICE-DLC25?\u003c\/h2\u003e\n\u003cp\u003eThe Allen \u0026amp; Heath AH-SOUND-CHOICE-DLC25 is the Sound Choice enhanced warranty for a dLive system built around the C2500 surface, a US factory program that adds 2 more years of coverage for a total of 5 years. Coverage reaches the I\/O expanders, controllers and network cards in the system as well as the surface. This dLive C2500 extended warranty is aimed at venues, houses of worship and production companies that depend on the console week in, week out.\u003c\/p\u003e\n\u003ch2\u003eHow does the Allen \u0026amp; Heath AH-SOUND-CHOICE-DLC25 work?\u003c\/h2\u003e\n\u003cp\u003eSound Choice is purchased through an authorized Allen \u0026amp; Heath dealer and then registered with Allen \u0026amp; Heath USA to activate coverage. During coverage you receive a down-time loaner or advance replacement, and Allen \u0026amp; Heath covers standard freight costs for repairs and replacements.\u003c\/p\u003e\n\u003cp\u003eCovered customers also get priority technical support with extended weekend and evening hours. If a protected product reaches end of life and requires replacement, Allen \u0026amp; Heath supplies a current equivalent model at no extra charge. Creation Networks supplies the plan with your dLive system and can complete registration.\u003c\/p\u003e\n\u003ch2\u003eWhat are the key features of the Allen \u0026amp; Heath AH-SOUND-CHOICE-DLC25?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended coverage\u003c\/strong\u003e — 2 additional years for a total of 5 years.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem-wide protection\u003c\/strong\u003e — includes I\/O expanders, controllers and network cards.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMinimal downtime\u003c\/strong\u003e — down-time loaner or advance replacement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFreight covered\u003c\/strong\u003e — standard freight for repairs and replacements.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority tech support\u003c\/strong\u003e — extended weekend and evening hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnd-of-life replacement\u003c\/strong\u003e — current equivalent model if a covered product is discontinued.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWhere is the Allen \u0026amp; Heath AH-SOUND-CHOICE-DLC25 typically used?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eMulti-purpose room\u003c\/li\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable style=\"width:100%;max-width:100%;table-layout:fixed;border-collapse:collapse;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:40%\"\u003e\n\u003ccol style=\"width:60%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003ePlan\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eSound Choice enhanced warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eCovered system\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003edLive C2500\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eExtension\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e+2 years (5 years total)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eAlso covers\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eI\/O expanders, controllers, network cards\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eService benefits\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eLoaner or advance replacement; standard freight covered; priority support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eActivation\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003ePurchase via authorized dealer, then register coverage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eAvailability\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eUSA only\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhich surface does this plan cover?\u003c\/h3\u003e\n\u003cp\u003eThe \u003ca href=\"https:\/\/creationnetworks.net\/products\/allen-heath-ah-dlive-dlc25-dlive-c-class-c2500-20-fader-surface-12-touchscreen-1-option-i-o-port\"\u003edLive C2500 surface\u003c\/a\u003e and its dLive system.\u003c\/p\u003e\n\u003ch3\u003eDoes it cover transport damage?\u003c\/h3\u003e\n\u003cp\u003eSound Choice is a factory warranty extension. For touring, protect the surface with the \u003ca href=\"https:\/\/creationnetworks.net\/products\/allen-heath-ah-fc-dl-dlc25-gomc-dlive-c2500-flight-case-with-doghouse\"\u003eC2500 flight case\u003c\/a\u003e.\u003c\/p\u003e\n\u003ch3\u003eHow long is total coverage?\u003c\/h3\u003e\n\u003cp\u003e5 years: the standard factory period plus 2 additional years.\u003c\/p\u003e\n\u003ch3\u003eHow is it activated?\u003c\/h3\u003e\n\u003cp\u003eBuy through an authorized dealer such as Creation Networks, then register coverage with Allen \u0026amp; Heath USA.\u003c\/p\u003e\n\u003ch3\u003eIs it available outside the US?\u003c\/h3\u003e\n\u003cp\u003eNo. Sound Choice is offered to customers in the USA.\u003c\/p\u003e\n\u003ch3\u003eWhere can I find other dLive products?\u003c\/h3\u003e\n\u003cp\u003eBrowse the \u003ca href=\"https:\/\/creationnetworks.net\/collections\/allen-heath\"\u003eAllen \u0026amp; Heath collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Allen \u0026 Heath","offers":[{"title":"Default Title","offer_id":68085054931180,"sku":"AH-SOUND-CHOICE-DLC25","price":3450.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/dLive-C2500-800x600-1.jpg?v=1793872831","url":"https:\/\/creationnetworks.net\/products\/allen-heath-ah-sound-choice-dlc25-allen-heath-c2500-dlive-system","provider":"Creation Networks","version":"1.0","type":"link"}