{"product_id":"allen-heath-ah-sound-choice-cti15-allen-heath-cti1500-dlive-system","title":"Allen \u0026 Heath AH-SOUND-CHOICE-CTI15 – Sound Choice Extended Warranty, dLive CTi1500","description":"\u003ch2\u003eWhat is the Allen \u0026amp; Heath AH-SOUND-CHOICE-CTI15?\u003c\/h2\u003e\n\u003cp\u003eThe Allen \u0026amp; Heath AH-SOUND-CHOICE-CTI15 is the Sound Choice enhanced warranty for a dLive system built around the CTi1500 surface, a US factory program that adds 2 more years of coverage for a total of 5 years. Coverage reaches beyond the surface to the I\/O expanders, controllers and network cards in the system. This dLive CTi1500 extended warranty suits touring, rental and installed systems where the compact titanium surface is in constant use.\u003c\/p\u003e\n\u003ch2\u003eHow does the Allen \u0026amp; Heath AH-SOUND-CHOICE-CTI15 work?\u003c\/h2\u003e\n\u003cp\u003eSound Choice is purchased through an authorized Allen \u0026amp; Heath dealer and then registered with Allen \u0026amp; Heath USA to activate coverage. During the coverage period you receive a down-time loaner or advance replacement, and Allen \u0026amp; Heath covers standard freight costs for repairs and replacements.\u003c\/p\u003e\n\u003cp\u003eCovered customers also get priority technical support with extended weekend and evening hours. If a protected product reaches end of life and requires replacement, Allen \u0026amp; Heath supplies a current equivalent model at no extra charge. Creation Networks supplies the plan with your dLive system and can handle registration.\u003c\/p\u003e\n\u003ch2\u003eWhat are the key features of the Allen \u0026amp; Heath AH-SOUND-CHOICE-CTI15?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eExtended coverage\u003c\/strong\u003e — 2 additional years for a total of 5 years.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem-wide protection\u003c\/strong\u003e — includes I\/O expanders, controllers and network cards.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMinimal downtime\u003c\/strong\u003e — down-time loaner or advance replacement.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFreight covered\u003c\/strong\u003e — standard freight for repairs and replacements.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003ePriority tech support\u003c\/strong\u003e — extended weekend and evening hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnd-of-life replacement\u003c\/strong\u003e — current equivalent model if a covered product is discontinued.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eWhere is the Allen \u0026amp; Heath AH-SOUND-CHOICE-CTI15 typically used?\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003cli\u003eHouse of worship\u003c\/li\u003e\n\u003cli\u003eMulti-purpose room\u003c\/li\u003e\n\u003cli\u003eBroadcast studio\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable style=\"width:100%;max-width:100%;table-layout:fixed;border-collapse:collapse;\"\u003e\n\u003ccolgroup\u003e\n\u003ccol style=\"width:40%\"\u003e\n\u003ccol style=\"width:60%\"\u003e\n\u003c\/colgroup\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003ePlan\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eSound Choice enhanced warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eCovered system\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003edLive CTi1500\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eExtension\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003e+2 years (5 years total)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eAlso covers\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eI\/O expanders, controllers, network cards\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eService benefits\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eLoaner or advance replacement; standard freight covered; priority support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eActivation\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003ePurchase via authorized dealer, then register coverage\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003cth style=\"text-align:left;padding:6px;border:1px solid #ddd;\"\u003eAvailability\u003c\/th\u003e\n\u003ctd style=\"padding:6px;border:1px solid #ddd;\"\u003eUSA only\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003ch3\u003eWhich surface does this plan cover?\u003c\/h3\u003e\n\u003cp\u003eThe \u003ca href=\"https:\/\/creationnetworks.net\/products\/allen-heath-ah-dlive-cti15-dlive-c-class-cti1500-lightweight-titanium-12-fader-surface-12-touchscreen-1-option-i-o-port\"\u003edLive CTi1500 surface\u003c\/a\u003e and its dLive system.\u003c\/p\u003e\n\u003ch3\u003eIs the MixRack included?\u003c\/h3\u003e\n\u003cp\u003eSound Choice is priced per console model. Confirm with our team how your MixRack, such as a \u003ca href=\"https:\/\/creationnetworks.net\/products\/allen-heath-ah-dlive-cdm32-dlive-c-class-mixrack-32x16-i-o-128-x-64-fpga-1-option-i-o-me-1-port-dx-expander-link\"\u003edLive CDM32\u003c\/a\u003e, is registered with the plan.\u003c\/p\u003e\n\u003ch3\u003eHow long is total coverage?\u003c\/h3\u003e\n\u003cp\u003e5 years: the standard factory period plus 2 additional years.\u003c\/p\u003e\n\u003ch3\u003eHow is it activated?\u003c\/h3\u003e\n\u003cp\u003eBuy through an authorized dealer such as Creation Networks, then register coverage with Allen \u0026amp; Heath USA.\u003c\/p\u003e\n\u003ch3\u003eIs it available outside the US?\u003c\/h3\u003e\n\u003cp\u003eNo. Sound Choice is offered to customers in the USA.\u003c\/p\u003e\n\u003ch3\u003eWhere can I find other dLive products?\u003c\/h3\u003e\n\u003cp\u003eBrowse the \u003ca href=\"https:\/\/creationnetworks.net\/collections\/allen-heath\"\u003eAllen \u0026amp; Heath collection\u003c\/a\u003e.\u003c\/p\u003e","brand":"Allen \u0026 Heath","offers":[{"title":"Default Title","offer_id":68085054669036,"sku":"AH-SOUND-CHOICE-CTI15","price":3450.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/dLive-CTI1500-800x600-1.jpg?v=1793872777","url":"https:\/\/creationnetworks.net\/products\/allen-heath-ah-sound-choice-cti15-allen-heath-cti1500-dlive-system","provider":"Creation Networks","version":"1.0","type":"link"}