{"title":"Televic Services, Training \u0026 Support","description":"\u003cp\u003eTelevic professional services — support blocks, AV configuration in Confero, remote configuration, and on-site technical training.\u003c\/p\u003e\n\n\u003ch2\u003eConfiguration is not optional on these systems\u003c\/h2\u003e\u003cp\u003eA conference system with voting, interpretation and delegate authentication has to be configured to the chamber's actual procedure — who may speak, how motions are put, how results are displayed and recorded. That configuration is the difference between installed hardware and a working chamber.\u003c\/p\u003e\n\n\u003ch2\u003eTraining the people who run it\u003c\/h2\u003e\u003cp\u003eThese systems are operated daily by clerks and chamber staff rather than AV technicians. On-site training blocks cover live operation, and remote sessions suit refresher training after staff changes — which in council and committee settings happens regularly.\u003c\/p\u003e\n\u003cp\u003eSupport blocks are bought in hours and drawn down as needed, which suits a chamber that sits intermittently.\u003c\/p\u003e\n\n\u003cp\u003eCreation Networks handles configuration, commissioning and operator training alongside installation. Call 888-230-3661 or email sales@creationnetworks.net.\u003c\/p\u003e","products":[{"product_id":"televic-ttc-onsite-99-06-0003","title":"Televic TTC Onsite - 99.06.0003","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eTelevic TTC Onsite is a professional on-site commissioning and training service for new Televic conference system installations. A Televic technician travels to the installation location to verify system configuration, confirm correct operation of all connected hardware and software, and train end users and operators on the deployed system. The service requires a minimum of three weeks' advance notice to schedule. It is appropriate for new Plixus or Confidea installations where hands-on commissioning by a Televic specialist is required to validate the complete system before handover to the customer.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic TTC Onsite Service\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe TTC Onsite service covers a single day of on-site work by a Televic conference system specialist. During the visit, the technician reviews system configuration, tests all delegate units and central equipment, validates software settings in CoCon or Confero, and confirms that the installation operates correctly within the designed conference workflow. The service includes travel expenses for the on-site visit. For installations in remote locations or where additional commissioning days are required, a second day can be added via the TTC Onsite 2nd Day service (99.06.0003-1). Three weeks' advance notice is required to schedule the visit; contact Creation Networks to initiate scheduling.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOn-Site Commissioning by Televic Specialist\u003c\/strong\u003e — A qualified Televic technician verifies full system configuration and operation on-site.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSystem Validation\u003c\/strong\u003e — Tests all hardware and software components to confirm correct operation before customer handover.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOperator Training\u003c\/strong\u003e — End-user and operator training on the deployed Televic conference system is included.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTravel Expenses Included\u003c\/strong\u003e — On-site travel costs are covered within the service price for standard locations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExpandable to Multiple Days\u003c\/strong\u003e — Add TTC Onsite 2nd Day (99.06.0003-1) for installations requiring extended commissioning.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTypical Applications\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBoardroom\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003cli\u003eConference room\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eOn-site commissioning and operator training\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eDuration\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e1 day\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eScheduling Lead Time\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eMinimum 3 weeks advance notice required\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTravel Expenses\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eIncluded (standard locations)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eExtension\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTTC Onsite 2nd Day (99.06.0003-1) available\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0003\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eHow far in advance must the TTC Onsite visit be scheduled?\u003c\/strong\u003e\u003cbr\u003eA minimum of three weeks' advance notice is required. Contact Creation Networks as early as possible in the project timeline to secure scheduling.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat is covered during the on-site visit?\u003c\/strong\u003e\u003cbr\u003eThe Televic technician covers system configuration verification, hardware and software testing, complete system validation, and operator training for the customer's staff.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAre travel expenses included?\u003c\/strong\u003e\u003cbr\u003eYes. Standard travel expenses for the on-site visit are included in the service price. Remote locations may require additional travel cost consideration—contact Creation Networks for specifics.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat if the installation requires more than one day?\u003c\/strong\u003e\u003cbr\u003eThe TTC Onsite 2nd Day service (99.06.0003-1) can be added to extend on-site commissioning by one additional day.\u003c\/p\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325916827884,"sku":"99.06.0003","price":4000.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-ttc-onsite-2nd-day-99-06-0003-1","title":"Televic TTC Onsite 2nd Day - 99.06.0003-1","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Televic TTC Onsite 2nd Day is an extension service that adds a second day of on-site commissioning and support to a TTC Onsite visit (99.06.0003). It is appropriate for larger or more complex Televic conference system installations where one day of on-site commissioning is not sufficient to complete system validation, operator training, and handover. Travel expenses for the extended second day are included; remote locations may require additional travel cost consideration. Three weeks' advance notice is required to schedule TTC Onsite services.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic TTC Onsite 2nd Day\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe TTC Onsite 2nd Day must be ordered alongside or in addition to the base TTC Onsite service (99.06.0003). It extends the on-site engagement by one additional day, allowing the Televic technician to complete thorough system commissioning, address complex integration requirements, or provide extended operator training where the scope of the installation warrants more than a single day. As with the base TTC Onsite service, travel expenses for the second day are included in the service price for standard locations.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eSecond Day On-Site Extension\u003c\/strong\u003e — Adds one additional day to a TTC Onsite visit for extended commissioning or training.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTravel Expenses Included\u003c\/strong\u003e — Second-day travel costs included for standard locations.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRequires Base TTC Onsite\u003c\/strong\u003e — Must be ordered with or in addition to TTC Onsite (99.06.0003).\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSuitable for Complex Installations\u003c\/strong\u003e — Recommended for large or technically complex Plixus or Confidea deployments.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTypical Applications\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBoardroom\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003cli\u003eConference room\u003c\/li\u003e\n\u003cli\u003eAuditorium\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eOn-site extension (second day)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eRequires\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTTC Onsite (99.06.0003)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eScheduling Lead Time\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eMinimum 3 weeks advance notice\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTravel Expenses\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eIncluded (standard locations; remote may incur additional cost)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0003-1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eIs the TTC Onsite base service required?\u003c\/strong\u003e\u003cbr\u003eYes. TTC Onsite 2nd Day is an extension and must be ordered with or in addition to the base TTC Onsite (99.06.0003) service.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAre travel expenses included?\u003c\/strong\u003e\u003cbr\u003eYes, for standard locations. Remote locations may require additional travel costs—contact Creation Networks for specifics before ordering.\u003c\/p\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325953888492,"sku":"99.06.0003-1","price":2500.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-service-level-agreement-sla-99-06-0004","title":"Televic Remote Configuration\/Training - 99.06.0006","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Televic Remote Configuration and Training service provides remote access by a Televic specialist for installation, configuration, and updating of new or existing Televic conference systems. It is designed for integrators and end-users who need professional system configuration support delivered remotely via screen share and remote PC control, without requiring an on-site technician visit. The service covers initial setup, configuration changes, firmware updates, and training for operators on the deployed system. Contact Creation Networks to schedule; advance coordination is required before the remote session begins.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic Remote Configuration Training Service\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe remote service is conducted via remote PC access to the conference system's Windows PC or server. A Televic technician connects remotely to review and adjust system configuration, install or update software components, validate system operation, and deliver operator training via video conference or screen share. This is an efficient option for system updates, reconfiguration after room changes, or training for new operators on existing installations—where an on-site visit is not practical or required. For installations requiring physical commissioning, on-site presence, or hardware verification, the TTC Onsite service (99.06.0003) is more appropriate.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRemote System Access\u003c\/strong\u003e — Televic technician connects via remote PC control for configuration, updates, and system validation.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCovers New and Existing Installations\u003c\/strong\u003e — Applicable to initial system setup and post-installation reconfiguration or updates.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOperator Training Included\u003c\/strong\u003e — Remote training for operators and administrators on the deployed Televic system.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eNo On-Site Travel Required\u003c\/strong\u003e — Efficient alternative to on-site visits for software-based configuration and training needs.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAdvance Coordination Required\u003c\/strong\u003e — Contact Creation Networks to schedule before the remote session.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTypical Applications\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003eBoardroom\u003c\/li\u003e\n\u003cli\u003eConference room\u003c\/li\u003e\n\u003cli\u003eGovernment space\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eRemote configuration and\/or training\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eDelivery Method\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eRemote PC access and screen share\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eScope\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eNew or existing Televic conference system installation\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0006\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\u003cp\u003e\u003cstrong\u003eWhat is required before scheduling the remote session?\u003c\/strong\u003e\u003cbr\u003eContact Creation Networks to coordinate the session in advance. The installation site must have internet access and a remote-accessible Windows PC connected to the Televic conference system.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhen should I use remote configuration vs. TTC Onsite?\u003c\/strong\u003e\u003cbr\u003eUse remote configuration for software-based setup, updates, and training where no physical hardware work is required. Use TTC Onsite (99.06.0003) when the installation requires physical commissioning, hardware verification, or hands-on operator training.\u003c\/p\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325960737004,"sku":"99.06.0006","price":2250.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-4-hour-support-block-99-06-0007","title":"Televic 4 Hour - Support Block - 99.06.0007","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Televic 4-Hour Support Block provides 4 hours of technical phone support and\/or remote PC control for Televic conference systems, usable during business hours in 1-hour increments. The block remains valid for 12 months from purchase. It is the smaller counterpart to the 8-Hour Support Block (99.06.0008) and is appropriate for organizations with lighter or infrequent technical support needs on installed Televic Plixus, D-Cerno, or Confidea systems—covering occasional troubleshooting, configuration questions, or minor system updates over the year.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic 4 Hour Support Block\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe 4-Hour Support Block is consumed in 1-hour minimum increments as needed throughout the 12-month validity period. Support is delivered via phone and\/or remote PC access during business hours. It provides a flexible, on-demand technical support option without committing to larger support contracts. For installations requiring more support time, the 8-Hour Support Block (99.06.0008) or the Remote Configuration service (99.06.0006) may be more appropriate.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e4 Hours of Technical Support\u003c\/strong\u003e — Phone and\/or remote PC control during business hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e12-Month Validity\u003c\/strong\u003e — Use as needed throughout the year.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Hour Minimum Increments\u003c\/strong\u003e — Flexible usage.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCovers Any Televic System Support Need\u003c\/strong\u003e — Troubleshooting, configuration, updates.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTotal Support Hours\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e4 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eIncrement\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e1-hour minimum\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eValidity\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e12 months from purchase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eDelivery\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePhone and\/or remote PC access (business hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0007\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325982789868,"sku":"99.06.0007","price":850.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-8-hour-support-block-99-06-0008","title":"Televic 8 Hour - Support Block - 99.06.0008","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eThe Televic 8-Hour Support Block provides 8 hours of technical phone support and\/or remote PC control for Televic conference systems, usable during business hours in 1-hour increments. The block remains valid for 12 months from purchase, giving organizations flexibility to use support time as needed throughout the year. It is appropriate for AV integrators, facilities managers, and IT teams who need on-call technical access for troubleshooting, configuration assistance, or system updates on installed Televic Plixus, D-Cerno, or Confidea systems.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic 8 Hour Support Block\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe 8-Hour Support Block is used in 1-hour minimum increments as needed throughout the 12-month validity period. Support is delivered via phone and\/or remote PC access, allowing Televic technicians to assist with system troubleshooting, configuration changes, and system updates without an on-site visit. This is an efficient option for post-installation support, covering occasional issues or changes that arise during the normal operational life of a Televic conference system installation. For installations requiring a dedicated day of on-site support, the TTC Onsite service (99.06.0003) is more appropriate.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003e8 Hours of Technical Support\u003c\/strong\u003e — Phone and\/or remote PC control access during business hours.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e12-Month Validity\u003c\/strong\u003e — Use support time as needed throughout the year.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003e1-Hour Minimum Increments\u003c\/strong\u003e — Flexible usage in 1-hour blocks.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCovers Troubleshooting, Config, and Updates\u003c\/strong\u003e — Applicable to any Televic conference system support need.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTotal Support Hours\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e8 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eIncrement\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e1-hour minimum\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eValidity\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e12 months from purchase\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eDelivery\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePhone and\/or remote PC access (business hours)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0008\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325990719724,"sku":"99.06.0008","price":1700.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-av-configuration-in-confero-99-06-0010","title":"Televic AV Configuration in Confero - 99.06.0010","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eTelevic AV Configuration in Confero is a professional service that provides one-time audio or video routing configuration creation for projects using Confero meeting management software. A Televic specialist configures the fixed audio or video routing within the Confero environment on behalf of the customer—establishing the signal paths, input\/output assignments, and routing presets required for the specific installation. This service is appropriate for new Confero deployments or system updates where complete AV routing configuration by a Televic specialist is needed as a one-time fixed deliverable.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic AV Configuration in Confero Service\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe AV Configuration in Confero service covers one-time fixed routing configuration for a Confero-based conference system. Routing configuration is created by Televic specialists based on the system design provided by the integrator or customer. The service is delivered remotely or on-site (coordinate with Creation Networks). It is distinct from the Perform Audio Routing service (99.06.0011), which applies to Plixus systems without Confero; this service specifically targets Confero-managed deployments. Contact Creation Networks for support and scheduling prior to ordering.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOne-Time Fixed AV Routing Configuration\u003c\/strong\u003e — Audio or video routing configured in Confero by a Televic specialist.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eConfero-Specific\u003c\/strong\u003e — Applies to deployments using Confero meeting management software.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Service\u003c\/strong\u003e — Appropriate for complex configurations or where self-configuration is not preferred.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eOne-time AV routing configuration\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePlatform\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eConfero (Televic conference management)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0010\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46325997601004,"sku":"99.06.0010","price":1300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"},{"product_id":"televic-perform-audio-routing-99-06-0011","title":"Televic Perform Audio Routing - 99.06.0011","description":"\u003ch2\u003eProduct Overview\u003c\/h2\u003e\u003cp\u003eTelevic Perform Audio Routing is a professional service that provides complete audio routing configuration for a Plixus conference system. A Televic specialist configures all audio routing—signal paths, input and output assignments, and routing presets—within the Plixus system on behalf of the customer. This service is appropriate for new installations or system updates where complete audio routing configuration by a Televic professional is required rather than end-user self-configuration.\u003c\/p\u003e\u003ch2\u003eProduct Description\u003c\/h2\u003e\u003cp\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp\" alt=\"Televic Perform Audio Routing Service\" style=\"max-width:100%;\"\u003e\u003c\/p\u003e\u003cp\u003eThe Perform Audio Routing service covers the complete configuration of all audio routing within a Plixus conference system. This includes defining signal paths between inputs and outputs, configuring routing groups, and setting up routing presets that operators can recall during live sessions. The service is delivered remotely or on-site (coordinate with Creation Networks). It is most appropriate for complex AV installations where the audio routing design requires professional configuration, or where the integrator or end-user prefers to have Televic specialists set up and validate the routing configuration before the system goes live.\u003c\/p\u003e\u003ch2\u003eKey Features\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eComplete Audio Routing Configuration\u003c\/strong\u003e — All Plixus system audio routing configured by a Televic specialist.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProfessional Service\u003c\/strong\u003e — Appropriate for complex installations or where self-configuration is not preferred.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIncludes Routing Presets\u003c\/strong\u003e — Saved routing configurations for operator recall during live sessions.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\u003ctable style=\"width:100%;border-collapse:collapse;\"\u003e\n\u003ctr style=\"background:#f5f5f5;\"\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eSpecification\u003c\/th\u003e\n\u003cth style=\"padding:8px;border:1px solid #ddd;text-align:left;\"\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eService Type\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eProfessional audio routing configuration\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eSystem\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003eTelevic Plixus\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003ePart Number\u003c\/td\u003e\n\u003ctd style=\"padding:8px;border:1px solid #ddd;\"\u003e99.06.0011\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/table\u003e","brand":"Televic","offers":[{"title":"Default Title","offer_id":46326015525100,"sku":"99.06.0011","price":1900.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/files\/televic-confidea-flex-tc-71-98-0047-creation-networks-46260.webp?v=1757942991"}],"url":"https:\/\/creationnetworks.net\/collections\/televic-services-training.oembed","provider":"Creation Networks","version":"1.0","type":"link"}