{"title":"AMX Software \u0026 Licences","description":"\u003cp\u003eAMX software licences and subscriptions — RMS Enterprise asset management and scheduling, software maintenance agreements, and TPControl touch panel licences for iPad, Android, Windows and BYOD devices.\u003c\/p\u003e\n\n\u003ch2\u003eRMS Enterprise\u003c\/h2\u003e\u003cp\u003eRMS monitors and manages AV assets across a building or estate — device status, lamp hours, room usage, fault alerting. In an organisation with more than a handful of rooms, it is the difference between finding out a projector failed from the helpdesk ticket and knowing before the meeting starts.\u003c\/p\u003e\n\u003cp\u003eLicensing is by asset count, and the scheduling module is separate. Count the devices you intend to monitor rather than the rooms, since a single room may hold several managed assets. The software maintenance agreement covers version upgrades and is worth including from the start — renewing a lapsed SMA typically costs more than maintaining it.\u003c\/p\u003e\n\n\u003ch2\u003eTouch panel licences\u003c\/h2\u003e\u003cp\u003eTPControl licences turn a tablet or PC into an AMX control interface. That suits rooms where a dedicated panel is impractical, staff who move between spaces, and BYOD environments. The licence is tied to the device platform — iPad, Android, Windows — so confirm what the users actually carry before ordering.\u003c\/p\u003e\n\u003cp\u003eNote that some of these are partner-purchase only. We can source them.\u003c\/p\u003e\n\n\u003ch2\u003eSpecify licences with the hardware\u003c\/h2\u003e\u003cp\u003eLicences are the line items most often missing from a control system quote, and the ones discovered at commissioning. A NetLinx system without its RMS licence monitors nothing; a BYOD room without a TPControl licence has no interface. Creation Networks quotes the licence set alongside the hardware.\u003c\/p\u003e\n\n\u003cp\u003eCall 888-230-3661 or email sales@creationnetworks.net.\u003c\/p\u003e","products":[{"product_id":"amx-rms-ent-rms-enterprise-1000-asset-license","title":"AMX RMS-ENT RMS Enterprise 1000 Asset License","description":"\u003ch1\u003eAMX RMS-ENT – RMS Enterprise 1000 Asset License\u003c\/h1\u003e\n\n\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS Enterprise 1000 Asset License provides scalable, enterprise-grade remote AV asset management for facilities with up to 1,000 managed devices, enabling IT and AV managers to monitor, control, and report on AV equipment, displays, lighting, HVAC, and other building systems from a centralized dashboard. RMS Enterprise is deployed on-premises or in the cloud and integrates with Active Directory, LDAP, and existing SQL databases, making it a fit for enterprise IT environments requiring centralized AV system management at scale. The 1000-asset tier is designed for large-scale corporate campuses, government facilities, multi-building higher education deployments, and commercial real estate portfolios requiring broad AV device visibility and proactive maintenance capabilities.\u003c\/p\u003e\n\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS-ENT 1000 Asset License enables monitoring and management of up to 1,000 connected AMX devices within a single RMS Enterprise deployment. The platform presents all managed assets in a configurable dashboard with real-time status widgets, enabling AV and IT teams to identify device failures, track lamp life, receive offline alerts, and push firmware updates across the entire managed asset pool. The RMS Enterprise Update Manager supports staged firmware deployment — identifying devices not on current firmware and mass-deploying updates simultaneously across the fleet with minimal administrative effort. RMS integrates with Microsoft Exchange, Google Calendar, and Lotus Notes through optional scheduling interface licenses, enabling meeting room booking, resource scheduling, and automated preconfiguration of room technology for upcoming meetings. Energy management features allow remote power-off of displays and equipment in unoccupied rooms, reducing energy consumption across the managed estate. All buildings in a portfolio can be managed under a single RMS license, whether deployed from the cloud or installed on-premises, with full support for enterprise IT standards including Active Directory, LDAP, and SQL. Standard and customizable reports provide detailed data on asset utilization, uptime, and energy consumption for both operational management and executive reporting.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eManages up to 1,000 AV Assets:\u003c\/strong\u003e License tier supports monitoring and control of up to 1,000 AMX-connected devices across one or more facilities.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCentralized AV Management Dashboard:\u003c\/strong\u003e Configurable dashboard with real-time status widgets for displays, audio systems, control processors, lighting, HVAC, and other integrated building systems.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Device Monitoring and Alerting:\u003c\/strong\u003e Receive instant alerts when devices go offline, track lamp life to prevent display failures, and resolve issues before they impact meeting room availability.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise Firmware Update Manager:\u003c\/strong\u003e Stage, identify, and mass-deploy firmware updates to all managed AMX devices simultaneously from the RMS console.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnergy Management:\u003c\/strong\u003e Remotely power off displays and equipment in unoccupied rooms to reduce energy consumption and operating costs across managed facilities.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCalendar and Scheduling Integration:\u003c\/strong\u003e Integrates with Microsoft Exchange, Google Calendar, and Lotus Notes (via optional scheduling licenses) for meeting room booking and automated preconfiguration.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise IT Compatibility:\u003c\/strong\u003e Supports Active Directory, LDAP, and existing SQL databases for seamless integration into enterprise IT infrastructure.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Building Single License:\u003c\/strong\u003e All buildings and locations can be managed under a single RMS Enterprise license, deployed on-premises or from the cloud.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomizable Reporting:\u003c\/strong\u003e Full suite of standard and customizable reports for asset utilization, device uptime, energy consumption, and meeting room analytics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTypical Applications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCorporate Boardroom and Conference Room Management:\u003c\/strong\u003e Centralized monitoring of multi-room AV assets across corporate headquarters with proactive maintenance and scheduling integration.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGovernment Facilities:\u003c\/strong\u003e Enterprise-grade AV asset management for government buildings requiring secure, centralized system monitoring and reporting.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraining Room and All-Hands Room Management:\u003c\/strong\u003e Automated room preconfiguration, scheduling integration, and remote diagnostics for high-utilization training environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Building Commercial Campuses:\u003c\/strong\u003e Single-pane-of-glass AV management across multiple buildings or campus locations under one license.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHouse of Worship:\u003c\/strong\u003e Remote monitoring of AV systems across large facilities or multi-campus organizations to minimize on-site support requirements.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense Type\u003c\/td\u003e\n\u003ctd\u003eRMS Enterprise Asset Management License — 1,000 Assets\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeployment Options\u003c\/td\u003e\n\u003ctd\u003eOn-premises server or cloud (cloud version available separately as RMS-ENT-CLOUD)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged Asset Types\u003c\/td\u003e\n\u003ctd\u003eAMX NetLinx controllers, touch panels, displays, projectors, audio systems, lighting, HVAC, and other AMX-connected building systems\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDirectory Integration\u003c\/td\u003e\n\u003ctd\u003eActive Directory, LDAP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatabase Support\u003c\/td\u003e\n\u003ctd\u003eExisting SQL databases\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eScheduling Integration\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Exchange (RMS-SCH-EWS), Google Calendar, Lotus Notes (optional licensing)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFirmware Management\u003c\/td\u003e\n\u003ctd\u003eRMS Enterprise Update Manager — staged and mass firmware deployment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnergy Management\u003c\/td\u003e\n\u003ctd\u003eRemote power-off of displays and devices in unoccupied rooms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdl\u003e\n\u003cdt\u003e\u003cstrong\u003eWhat is the difference between RMS-ENT 1000 Asset License and the standard RMS-ENT license?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eThe RMS-ENT 1000 Asset License supports management of up to 1,000 connected AMX assets within a single deployment, while the standard RMS-ENT license tier may cover a different asset count. Contact Creation Networks at 1-888-230-3661 to confirm the right tier for your facility size.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eDoes RMS Enterprise require on-premises servers, or can it be hosted in the cloud?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eRMS Enterprise can be deployed both on-premises and as a hosted cloud service (RMS-ENT-CLOUD). The on-premises deployment gives IT teams full infrastructure control, while the cloud option reduces server management overhead for distributed or smaller IT teams.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eCan RMS integrate with our existing room booking system?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eYes. RMS Enterprise integrates with Microsoft Exchange Web Services (EWS), Google Calendar, and Lotus Notes Domino through optional scheduling interface licenses (RMS-SCH-EWS, RMS-SCH-GGL, RMS-SCH-LN), enabling room booking and automated AV preconfiguration tied to calendar events.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eWhat types of AMX devices does RMS Enterprise monitor?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eRMS Enterprise monitors all AMX NetLinx-connected devices including touch panels, central controllers, DVX and DGX switchers, displays, projectors, audio systems, and any third-party device integrated with an AMX control system. Non-AMX devices are accessible where AMX control system drivers provide integration.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eHow does the firmware update manager work in RMS Enterprise?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eThe RMS Enterprise Update Manager allows administrators to stage new AMX firmware, identify all devices not running the latest version, and mass-deploy firmware updates across the entire managed asset fleet simultaneously — reducing firmware maintenance from hours to minutes across large deployments.\u003c\/dd\u003e\n\u003c\/dl\u003e","brand":"AMX","offers":[{"title":"Default Title","offer_id":43322696433900,"sku":"FG3004-1000K","price":9697.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/products\/amx-rms-ent-rms-enterprise-1000-asset-license-creation-networks-12837.jpg?v=1757900407"},{"product_id":"amx-rms-sch-ews-exchange-o365-scheduling-plugin-for-rms","title":"AMX RMS-SCH-EWS – RMS Scheduling Enterprise Web Services License","description":"\u003ch1\u003eAMX RMS-SCH-EWS – RMS Scheduling Enterprise Web Services License\u003c\/h1\u003e\n\n\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS-SCH-EWS provides the RMS Scheduling Enterprise Web Services License for the RMS Enterprise platform, enabling Microsoft Exchange and Office 365 calendar integration for room booking directly from the scheduling interface in commercial AV-managed environments. This license is required to activate the scheduling integration feature in an active RMS Enterprise deployment.\u003c\/p\u003e\n\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS-SCH-EWS is a software license for AMX Resource Management Suite (RMS) scheduling, enabling integration of AMX control systems with enterprise scheduling platforms for automated room booking, occupancy tracking, and AV system control in commercial facilities. The license activates scheduling features within RMS for synchronizing AMX-controlled rooms with organizational calendar systems.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eRMS Scheduling Enterprise Web Services License:\u003c\/strong\u003e Activates Microsoft Exchange and Office 365 calendar integration for room booking in RMS Enterprise.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eRMS Enterprise Required:\u003c\/strong\u003e Add-on license for an existing RMS Enterprise installation.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eType\u003c\/td\u003e\n\u003ctd\u003eSoftware License\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePlatform\u003c\/td\u003e\n\u003ctd\u003eAMX RMS Enterprise\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFunction\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Exchange and Office 365 calendar integration for room booking\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"AMX","offers":[{"title":"Default Title","offer_id":43322696466668,"sku":"FG3004-31","price":0.01,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/products\/amx-rms-sch-ews-exchangeo365-scheduling-plugin-for-rms-creation-networks-83478.jpg?v=1757900408"},{"product_id":"amx-rms-ent-rms-enterprise-asset-monitoring-server","title":"AMX RMS-ENT – RMS Enterprise License","description":"\u003ch1\u003eAMX RMS-ENT – RMS Enterprise Asset Management License\u003c\/h1\u003e\n\n\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS-ENT is the RMS Enterprise software license for scalable, enterprise-grade AV and building system asset management, giving IT and AV managers a centralized platform to monitor, control, and report on AV equipment, displays, lighting, HVAC, and connected building systems from a configurable web-based dashboard. RMS Enterprise integrates with Active Directory, LDAP, and existing SQL databases for compatibility with enterprise IT infrastructure, and supports deployment both on-premises and in the cloud. Designed for corporate campuses, government facilities, higher education, and commercial real estate environments, RMS Enterprise enables proactive maintenance, energy savings, firmware management, and meeting room scheduling automation at enterprise scale.\u003c\/p\u003e\n\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS Enterprise license provides a full suite of AV asset management capabilities through a client\/server architecture deployable on-premises or through the AMX hosted cloud service. The configurable dashboard surfaces real-time device status for all managed AMX-connected assets, enabling facilities and AV teams to identify issues before they impact end users — such as tracking display lamp life or receiving instant offline alerts. The RMS Enterprise Update Manager streamlines firmware maintenance by identifying all devices not on current firmware and enabling mass deployment of updates in a single operation. Scheduling capabilities through optional integration licenses (Exchange, Google Calendar, Lotus Notes) allow meeting room booking directly from the calendar system with automated preconfiguration of room AV for upcoming events. Energy management tools allow remote power-off of equipment in unoccupied rooms, reducing operational costs across the managed facility. All buildings in a portfolio can be managed under a single RMS Enterprise license, with customizable standard reports delivering asset utilization, uptime, and energy data for operational and executive reporting. RMS Enterprise supports scalability across multiple servers for organizations with large, distributed AV deployments.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCentralized AV Asset Management Dashboard:\u003c\/strong\u003e Configurable real-time dashboard with widgets for device status, alerts, and building system monitoring across all managed assets.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eProactive Device Monitoring and Alerts:\u003c\/strong\u003e Instant notifications for device failures, display lamp life, offline events, and equipment anomalies to minimize meeting room downtime.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise Firmware Update Manager:\u003c\/strong\u003e Identify devices on outdated firmware and mass-deploy updates simultaneously across the entire managed asset fleet.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnergy Management:\u003c\/strong\u003e Remotely power off AV equipment in unoccupied rooms on schedule or on demand, reducing facility energy consumption.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScheduling Integration:\u003c\/strong\u003e Optional interfaces for Microsoft Exchange, Google Calendar, and Lotus Notes for automated meeting room booking and AV preconfiguration.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eEnterprise IT Integration:\u003c\/strong\u003e Active Directory, LDAP, and SQL database support for seamless enterprise IT infrastructure compatibility.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eOn-Premises and Cloud Deployment:\u003c\/strong\u003e Deploy on in-house servers or as a hosted cloud service (RMS-ENT-CLOUD) — single license covers all managed buildings.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Server Scalability:\u003c\/strong\u003e Supports scaling across multiple servers for large, geographically distributed AV deployments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCustomizable Reporting:\u003c\/strong\u003e Full suite of configurable reports covering asset utilization, device uptime, energy consumption, and meeting room analytics.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTypical Applications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCorporate Boardroom and Conference Room Management:\u003c\/strong\u003e Proactive monitoring and scheduling automation for multi-room commercial AV environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGovernment Facilities:\u003c\/strong\u003e Secure, centralized AV asset management with enterprise IT integration for government buildings and campuses.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTraining Rooms and All-Hands Rooms:\u003c\/strong\u003e Remote diagnostics, scheduling integration, and automated room preconfiguration for high-utilization meeting environments.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Building Commercial Campuses:\u003c\/strong\u003e Unified AV management across multiple facilities under a single license.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eHouse of Worship:\u003c\/strong\u003e Remote monitoring of distributed AV systems across large or multi-campus facilities.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eLicense Type\u003c\/td\u003e\n\u003ctd\u003eRMS Enterprise Asset Management Software License\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDeployment Options\u003c\/td\u003e\n\u003ctd\u003eOn-premises or cloud (RMS-ENT-CLOUD available separately)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eManaged Asset Types\u003c\/td\u003e\n\u003ctd\u003eAMX NetLinx controllers, touch panels, DVX\/DGX switchers, displays, projectors, audio systems, lighting, HVAC, and AMX-integrated third-party devices\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDirectory Integration\u003c\/td\u003e\n\u003ctd\u003eActive Directory, LDAP\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eDatabase Support\u003c\/td\u003e\n\u003ctd\u003eSQL (existing enterprise databases)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eScheduling Integration\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Exchange EWS, Google Calendar, Lotus Notes (optional licensing required)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eFirmware Management\u003c\/td\u003e\n\u003ctd\u003eRMS Enterprise Update Manager — staged identification and mass deployment\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eEnergy Management\u003c\/td\u003e\n\u003ctd\u003eRemote power-off for displays and equipment in unoccupied rooms\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eScalability\u003c\/td\u003e\n\u003ctd\u003eSupports multiple servers for large distributed deployments\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdl\u003e\n\u003cdt\u003e\u003cstrong\u003eWhat AV devices does RMS Enterprise monitor and manage?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eRMS Enterprise monitors all AMX NetLinx-connected devices including controllers, touch panels, DVX and DGX switchers, displays, projectors, audio systems, lighting, and HVAC systems. Third-party devices accessible through AMX control system integration are also manageable within the platform.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eCan RMS Enterprise integrate with our existing Microsoft Exchange room booking system?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eYes. The optional RMS-SCH-EWS license adds a Microsoft Exchange Web Services scheduling interface, enabling staff to book rooms directly from Outlook or Exchange and automatically preconfigure meeting room AV for upcoming events.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eIs RMS Enterprise available as a hosted cloud service?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eYes. The RMS-ENT-CLOUD hosted cloud service is available separately for organizations preferring not to maintain on-premises server infrastructure. The on-premises RMS-ENT license provides full control over deployment and data residency.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eHow does the RMS Enterprise Update Manager simplify firmware maintenance?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eThe Update Manager identifies all managed AMX devices not running current firmware, stages updates, and allows mass deployment in a single action — eliminating manual device-by-device firmware updates across large deployments.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eWhat support and professional services does Creation Networks offer for RMS deployments?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eCreation Networks provides RMS Enterprise pre-sales consultation, deployment planning, and technical support for enterprise AV environments nationwide. Contact us at 1-888-230-3661 or \u003ca href=\"https:\/\/creationnetworks.net\/pages\/contact\"\u003ecreationnetworks.net\u003c\/a\u003e for assistance.\u003c\/dd\u003e\n\u003c\/dl\u003e","brand":"AMX","offers":[{"title":"Default Title","offer_id":43322696630508,"sku":"FG3004-K","price":9697.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/products\/amx-rms-ent-rms-enterprise-asset-monitoring-server-creation-networks-43823.jpg?v=1757900416"},{"product_id":"amx-rms-ent-sma-rms-enterprise-software-maintenance-agreement","title":"AMX RMS-ENT-SMA – RMS Enterprise Software Maintenance Agreement","description":"\u003ch1\u003eAMX RMS-ENT-SMA – RMS Enterprise Software Maintenance Agreement\u003c\/h1\u003e\n\n\u003ch2\u003eProduct Overview\u003c\/h2\u003e\n\u003cp\u003eThe AMX RMS-ENT-SMA is the Software Maintenance Agreement for RMS Enterprise, providing ongoing access to software updates, new releases, and technical support for active RMS Enterprise deployments. Designed for enterprise AV and IT managers maintaining long-term RMS-based asset management platforms, the SMA ensures that RMS Enterprise installations remain current with the latest firmware management, scheduling integration, and security features without the cost of standalone upgrades. The SMA is required to maintain update eligibility for RMS Enterprise on-premises or cloud deployments beyond the initial coverage period.\u003c\/p\u003e\n\n\u003ch2\u003eProduct Description\u003c\/h2\u003e\n\u003cp\u003eThe RMS-ENT-SMA provides a maintenance coverage period for RMS Enterprise software, entitling the licensee to all software updates, feature releases, and technical support issued during the agreement term. Active SMA coverage ensures that enterprise AV operations teams can apply the latest RMS Enterprise Update Manager improvements, scheduling interface updates for Microsoft Exchange, Google Calendar, and Lotus Notes integrations, and security patches without additional licensing cost. Organizations with large-scale RMS deployments across multiple buildings or facilities benefit most from active SMA coverage, as it protects the investment in centralized AV asset management infrastructure and ensures compatibility with evolving AMX NetLinx firmware and device releases. Contact Creation Networks for SMA pricing, renewal terms, and enterprise maintenance bundles.\u003c\/p\u003e\n\n\u003ch2\u003eKey Features\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eOngoing Software Updates:\u003c\/strong\u003e Ensures access to all RMS Enterprise software releases and improvements during the maintenance term.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSecurity Patch Access:\u003c\/strong\u003e Keeps RMS Enterprise installations current with security updates for enterprise IT compliance.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eTechnical Support Entitlement:\u003c\/strong\u003e Provides AMX technical support access for RMS Enterprise during the agreement period.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eScheduling Integration Updates:\u003c\/strong\u003e Maintains compatibility with evolving Microsoft Exchange EWS, Google Calendar, and Lotus Notes scheduling interfaces.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eFirmware Compatibility:\u003c\/strong\u003e Ensures RMS Enterprise remains compatible with new AMX NetLinx controller and device firmware releases.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTypical Applications\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eCorporate Boardroom and Conference Room Management:\u003c\/strong\u003e Active maintenance coverage for enterprise RMS deployments managing large multi-room AV fleets.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eGovernment Facilities:\u003c\/strong\u003e Long-term software support for RMS-based government AV asset management platforms.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eMulti-Building Campuses:\u003c\/strong\u003e SMA coverage for organizations managing AV systems across multiple locations under a single RMS license.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eTechnical Specifications\u003c\/h2\u003e\n\u003ctable\u003e\n\u003cthead\u003e\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetail\u003c\/th\u003e\n\u003c\/tr\u003e\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003eProduct Type\u003c\/td\u003e\n\u003ctd\u003eSoftware Maintenance Agreement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApplicable Platform\u003c\/td\u003e\n\u003ctd\u003eAMX RMS Enterprise (on-premises or cloud)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCoverage\u003c\/td\u003e\n\u003ctd\u003eSoftware updates, new releases, security patches, technical support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eScheduling Integration\u003c\/td\u003e\n\u003ctd\u003eMicrosoft Exchange EWS, Google Calendar, Lotus Notes (via SMA-covered updates)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch2\u003eFrequently Asked Questions\u003c\/h2\u003e\n\u003cdl\u003e\n\u003cdt\u003e\u003cstrong\u003eWhat happens to RMS Enterprise if the SMA lapses?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eIf the SMA lapses, the existing RMS Enterprise installation continues to function as-is, but the licensee loses access to new software releases, security patches, and AMX technical support until the SMA is renewed.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eIs the SMA required to use RMS Enterprise?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eNo — RMS Enterprise continues to operate after the initial coverage period without an active SMA. However, SMA coverage is required to access new software versions and maintain support entitlement.\u003c\/dd\u003e\n\u003cdt\u003e\u003cstrong\u003eHow do I renew the RMS-ENT-SMA?\u003c\/strong\u003e\u003c\/dt\u003e\n\u003cdd\u003eContact Creation Networks at 1-888-230-3661 or \u003ca href=\"https:\/\/creationnetworks.net\/pages\/contact\"\u003ecreationnetworks.net\u003c\/a\u003e for SMA renewal pricing and enterprise maintenance agreement terms.\u003c\/dd\u003e\n\u003c\/dl\u003e","brand":"AMX","offers":[{"title":"Default Title","offer_id":43322696663276,"sku":"FG3004-KE","price":3230.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0603\/7982\/4364\/products\/amx-rms-ent-sma-rms-enterprise-software-maintenance-agreement-creation-networks-74605.jpg?v=1757900417"}],"url":"https:\/\/creationnetworks.net\/collections\/amx-software-licences.oembed","provider":"Creation Networks","version":"1.0","type":"link"}